Police
This page provides details on law enforcement and public safety services for the Town of Hot Springs. Public safety in our community is a collaborative effort between our local municipal police and the Madison County Sheriff’s Office.
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Hot Springs Police Department
📍 Contact & Station Information
- Emergency: Call 911
- Phone: (828) 622-3214
- Office Location: Administrative inquiries are handled through the Town Hall offices, temporarily located at the Hot Springs Community Center (43 N. Andrews Ave).
- Acting Chief: Dr. Stacy Workman
🛡️ Local Services
The Hot Springs Police Department, led by the Chief of Police, provides the following services within town limits:
- Community Patrol: Ensuring the safety of residential areas and the downtown business district.
- Traffic Enforcement: Monitoring speed and safety on Bridge Street and US-25/70.
- Event Security: Assisting with local festivals, events, and town gatherings.
- Property Checks: Helping protect the homes of seasonal residents and vacationers.
🦅 Madison County Sheriff’s Office
While the town maintains its own police department, law enforcement is also heavily supported by the Madison County Sheriff’s Office, which has jurisdiction throughout the county, including Hot Springs.
Sheriff’s Office Contacts
- Main Office: (828) 649-2721
- Address: 348 Medical Park Drive, Marshall, NC 28753
- Sheriff: J.E. (Buddy) Harwood
| Service | Agency to Contact |
| Concealed Handgun Permits | Madison County Sheriff’s Office |
| Pistol Purchase Permits | Madison County Sheriff’s Office |
| Town Ordinance Enforcement | Hot Springs Police Department |
| Criminal Investigations | Collaborative (HSPD & MCSO) |
📋 Safety Resources for Residents
Animal Control: Domestic animal complaints within the town should be directed to the Sheriff’s Office non-emergency line; county-wide issues are handled by Madison County Animal Control via the Sheriff’s Office.
Appalachian Trail Safety: If you are a hiker or a resident reporting an incident on the AT, please call 911 for immediate response. The HSPD works closely with the US Forest Service on trail-related safety.
Reporting Crime Tips: You can report suspicious activity anonymously by calling the Madison County Dispatch non-emergency line.
Tip for Residents: In our rural mountain area, cell service can sometimes be spotty. If you are unable to reach 911 via a cell phone, try a landline or use a Wi-Fi-enabled calling service if available.