Fire Department
This page serves as a guide to the Hot Springs Volunteer Fire Department (HSVFD). As a vital part of our rural mountain community, this department provides fire suppression, emergency medical services, and technical rescue for the town of Hot Springs and the surrounding Madison County area.
Our Town
Departments & Services
For Residents
Public Notices
Sign Up for Alerts
Hot Springs Volunteer Fire Department
The HSVFD is a dedicated team of first responders committed to protecting the lives, property, and natural beauty of our region. From the Appalachian Trail to our historic downtown, they are the first line of defense in an emergency.
Contact & Station Information
- Emergency: Call 911
- Location: 93 Forest Service Dr, Hot Springs, NC 28743
- Department Type: Volunteer
- Fire Chief: Joshua Norton
Services Provided
The department is trained and equipped to handle the unique challenges of our mountain environment:
- Fire Suppression: Residential, commercial, and wildland firefighting.
- Medical First Response: Providing critical care until EMS arrives.
- Search & Rescue (SAR): Assisting hikers on the Appalachian Trail and surrounding wilderness.
- Water Rescue: Responding to emergencies on the French Broad River.
Important Resident Safety Information
| Service | Detail |
| Burn Permits | Required for all outdoor burning. You can obtain a permit online via the NC Forest Service. |
| ISO Rating | The department’s ISO rating affects your homeowners insurance. Please contact your agent or the station for the current rating for your specific address. |
| Smoke Alarms | HSVFD can often assist residents with the installation of smoke and carbon monoxide detectors. |
Safety Tip: During high-wind events or periods of drought, please adhere to all local burn bans to prevent forest fires in our community.