Hot Springs Town Hall

Town Hall is the central hub for municipal governance, utility management, and community planning. Our staff is dedicated to preserving the natural beauty of Hot Springs while providing modern, reliable services to our citizens.

📍 Contact & Location Information

• Physical Address: 43 N. Andrews Ave, Hot Springs, NC 28743
• Mailing Address: PO Box 218, Hot Springs, NC 28743
• Phone: (828) 622-7591
• Fax: (828) 622-7408
• Office Hours: Monday – Friday, 8:00 AM – 5:00 PM (excluding holidays)

Administrative Note: Please be aware that during certain town projects, administrative staff may be available at the Hot Springs Community Center (43 N. Andrews Ave). It is always best to call ahead for appointment-based services.

---

🗳️ Mayor & Board of Aldermen

The Town of Hot Springs operates under a Mayor-Council form of government. The Board of Aldermen is responsible for establishing town policies, passing local ordinances, and approving the annual municipal budget.

• Public Meetings: The Board of Aldermen meets on the second Monday of every month at 6:00 PM.
• Location: Meetings are held at the Hot Springs Community Center and are open to the public.
• Meeting Minutes: Residents can click here to view meeting minutes online or request copies at the Town Hall front desk.

---

🔧 Municipal Services & Departments

The Town Hall coordinates several departments to maintain the infrastructure and safety of the community:

Department	Primary Responsibilities
Administration	Budgeting, payroll, taxes, forms, applications, public records, and general inquiries.
Water & Sewer	Billing for municipal water services and wastewater management.
Public Works	Street maintenance, trash collection, and the operation, testing, and upkeep of the water and sewer systems.
Zoning & Planning	Land use permits, signage regulations, and historic preservation.
Public Safety	Coordination with the Hot Springs Police and Volunteer Fire Dept.

📝 Resident & Visitor Resources

• Utility Payments: Water, sewer, and sanitation bills can be paid in person at Town Hall via cash, check, or money order.
• Tax Payments: Municipal taxes may be paid in person at Town Hall by cash, check, or money order. Taxes must be paid no later than January 5 to avoid the accrual of interest.
• Notary Public Services: Notary services are often available during standard office hours; please call to confirm a notary is on-site.

---

🌳 Community Engagement

Hot Springs is proud of its status as a Trail Town. Town Hall works closely with the Appalachian Trail Conservancy and the US Forest Service to manage the influx of hikers and tourists while ensuring the high quality of life for our permanent residents.